The things writers ask.
Straight answers about your privacy, your book, and how Chapter Eye works. If your question isn’t here, email hello@chaptereye.com and a human will get back to you.
Your privacy and your rights
Never. Your manuscript is yours. We don't train AI on it, sell it, or share it with anyone. Full stop.
Only you. No one on our team reads your work. It's private by default, and it stays that way.
Completely. Uploading your manuscript transfers nothing to us. Your ownership, your copyright, and your right of first publication are untouched, and we claim no rights to publish, excerpt, or reuse your work in any way.
Anytime, in one click, and it's gone for good. You can also export everything you've written whenever you like.
Only as long as you want. You decide how long we hold onto anything, or you can tell us to keep nothing between sessions.
We only look with your explicit authorization, and only at the minimum needed to fix your issue. Every access by a Chapter Eye employee is logged, and that log is visible to you in your account. Authorization ends when the issue is resolved.
Yes. Your work is encrypted in transit and at rest, and stored in an isolated system separated per account. No third parties get access, and we never sell or share your data.
How the mentor works
No. Chapter Eye helps you sound more like you, not less. It never rewrites your book for you or flattens your style.
No, and it never will. Chapter Eye is a mentor, not an editor with a red pen. It points to what's working, what isn't, and why, then hands the keyboard back to you. Every word of your book stays written by you.
General chat tools forget your book between conversations and only see whatever you paste in. Chapter Eye reads your entire manuscript, remembers it across sessions, and gets to know you as a writer over time, so its guidance is grounded in the actual book you're writing, not generic writing advice.
Yes. Each session picks up where you left off, aware of what's changed in your draft since last time. No re-explaining who your characters are or what you were working on.
Continuity slips, mostly: eye colors that change, timelines that don't add up, a character who knows something they shouldn't yet. It quietly flags the little breaks before your readers find them.
Treat it like feedback from a well-read mentor: honest, specific, and grounded in your pages, but still one perspective. It can be wrong, and the final judgment on your book is always yours.
Your manuscript
Creative work, first and last. Short stories, novels and novellas, long and short-form fiction and non-fiction, anything with a voice and a vision you're shaping. It isn't built for blog posts, web pages, or marketing copy.
Not at all. Start with a single scene or your entire manuscript. It works either way and grows with you as you write.
Standard manuscript formats, including Word documents (.docx). You can also connect straight from Google Drive so your latest draft is always the one your mentor is reading, with more cloud services on the way.
Yes. Each book lives in its own project with its own story memory, and your mentor keeps them straight. What it learns about you as a writer carries across projects; what it knows about each book stays with that book.
That's fine. Start a project without a manuscript and your mentor will help you think through the idea, the characters, and the shape of the story until you're ready to put words down.
Anytime. Your manuscript, your notes, and your conversations can all be exported in standard formats whenever you like. Your work is never locked in.
Plans and practicalities
You can start for free, no credit card. If you fall in love with it, paid plans unlock more, but you'll never be pushed.
No. The free tier requires no payment details at all. If you later choose a paid plan, you can cancel anytime and keep access through the end of the period you paid for.
Chapter Eye works in any modern browser, on desktop and mobile, and a dedicated mobile app is on the way.
Cancelling a paid plan never deletes your work. Your projects remain yours, and if you delete your account, everything is permanently wiped, including backups on a short schedule.
Want the fine print? Read our Privacy Policy and Terms of Service.